Safety & Responsibility Policy

EatGo prioritizes the safety of users, restaurants, and delivery partners. However, users must understand the scope of our responsibility.

1. Food Safety

• Restaurants are solely responsible for food preparation and hygiene.
• EatGo does not inspect or certify restaurant kitchens.
• Users with allergies or special dietary needs must clearly communicate this when ordering.

2. Delivery Safety

• Delivery partners operate independently.
• EatGo does not guarantee personal safety during deliveries.
• Users are advised to meet delivery partners in safe, well-lit locations.

3. User Conduct

Harassment, abuse, fraud, or misuse of the service will result in suspension or permanent bans.

4. Emergency Situations

EatGo is not an emergency service. For emergencies, contact appropriate local authorities.